terms of service and refund policy

We don't have long and confusing terms of service. We are responsible for your instrument as long as it is in our shop and until it is delivered back to you.

Refund policy:

100% SATISFACTION GUARANTEE

If you are not happy with our service we will issue a full refund. We stay behind our work. We take no shortcuts and we try to get the best out of every flute.

We do not share your information with anyone for any reason, and we do not intend to do so in the future. We only keep a database of our clients securely stored on our computer with basic instrument information, repair history and shipping addresses. We don't keep your credit card number on file. It is deleted as soon as the transaction is completed.